Privacy Policy
Last updated: 6 February 2018
This Privacy Policy describes how DUFU ALLIED SDN. BHD. (Company Registration No.: 934031‑M (201101005888)), a company incorporated in Malaysia ("Company", "we", "us", or "our"), collects, uses, discloses, and protects Personal Data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable laws.
This website (the "Site") is provided strictly for informational and business communication purposes and does not operate as an online shopping platform or e-commerce service.
By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of Personal Data as described herein.
1. Definition of Personal Data
For the purposes of this Privacy Policy, "Personal Data" shall have the meaning ascribed to it under the PDPA and includes any information that identifies or can reasonably be used to identify an individual, whether directly or indirectly.
2. Collection of Personal Data
We may collect Personal Data through the Site in the following circumstances:
- When you submit enquiries, forms, or contact requests
- When you communicate with us via email or other electronic means
- When you voluntarily provide information for business or supplier-related purposes
Personal Data collected may include, but is not limited to:
- Name
- Email address
- Telephone number
- Company name and business details
- Any other information voluntarily provided by you
We do not collect payment details, billing information, or transactional purchase data through this Site.
3. Automatic Data Collection (Log Data)
When you access the Site, certain technical information may be automatically collected, including:
- Internet Protocol (IP) address
- Browser type and version
- Device information
- Pages visited and access timestamps
- Referring website addresses
Such data is collected for system administration, security monitoring, and analytical purposes only.
4. Purpose of Processing
Personal Data collected by the Company shall be processed strictly for legitimate business purposes, including:
- Responding to enquiries and communications
- Establishing and maintaining business relationships
- Internal administrative and record-keeping purposes
- Improving website functionality and content
- Compliance with legal, regulatory, and contractual obligations
Personal Data shall not be processed for purposes unrelated to the Company's role as a general supplier, unless otherwise required or permitted by law.
5. Disclosure of Personal Data
We do not sell, rent, trade, or otherwise commercially exploit Personal Data.
Personal Data may be disclosed only where necessary:
- To employees, officers, or authorized representatives of the Company on a need-to-know basis
- To third-party service providers engaged to support website hosting, IT services, or business operations, subject to confidentiality obligations
- To regulatory authorities, courts, or law enforcement agencies where required by law
- To protect the rights, property, or safety of the Company or other parties
6. Data Security Measures
The Company implements reasonable administrative, technical, and organizational safeguards to protect Personal Data against unauthorized access, misuse, loss, alteration, or disclosure.
While reasonable measures are taken, the Company does not warrant or guarantee the absolute security of Personal Data transmitted electronically.
7. Data Retention
Personal Data shall be retained only for as long as necessary to fulfill the purposes for which it was collected or as required under applicable laws and regulations. Upon expiry of the retention period, Personal Data shall be securely destroyed or anonymized.
8. Data Subject Rights
Subject to the PDPA, you may request:
- Access to your Personal Data
- Correction of inaccurate or incomplete Personal Data
- Withdrawal of consent for processing, where applicable
All requests must be submitted in writing through the official contact channels provided on the Site and may be subject to verification and applicable fees.
9. Third-Party Websites
The Site may contain links to third-party websites not operated or controlled by the Company. The Company shall not be responsible for the privacy practices or content of such third-party websites.
10. Amendments to This Privacy Policy
The Company reserves the right to amend, modify, or update this Privacy Policy at any time without prior notice. Any changes shall take effect upon publication on the Site.
Continued use of the Site following the posting of changes constitutes acceptance of the revised Privacy Policy.
11. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Malaysia.
12. Contact Information
For enquiries, requests, or complaints relating to this Privacy Policy or the handling of Personal Data, please contact the Company through the official contact details provided on the Site.